About UKIUKI
UKIUKI is a premium pet lifestyle brand from Korea. We design, develop, and manufacture everything a cat needs and everything an owner loves — from freeze-dried nutrition and grooming essentials to home accessories and everyday tools. Founded in 2013. ISO 9001 & 14001 certified. Trusted in 4+ countries.
UKIUKI (ウキウキ) is a Japanese word meaning “a cheerful, exciting feeling.” That’s exactly what we set out to create — joyful moments between cats and the people who love them.
Yes. UKIUKI is a manufacturer brand. We don’t resell. We don’t white-label. From concept to quality control, every product is developed and produced in-house. That’s what 13 years of R&D looks like.
We’re headquartered in Seoul, Korea. Our products are available in the US, Japan, Canada, and Korea — through our website, Amazon, and Rakuten.
Since 2013. Over 13 years of focused R&D in pet nutrition and lifestyle products. We’ve held to one standard from day one: “Would I trust this for my own cat?” If the answer isn’t an absolute yes, we don’t make it.
Freeze-Dried Treats
Each UKIUKI treat contains a single, 100% human-grade ingredient — chicken breast, salmon, kangaroo, duck liver, and more. No preservatives. No additives. No fillers. Just real meat you can identify by sight.
Freeze-drying removes moisture at ultra-low temperatures through vacuum sublimation. Unlike heat-based processing, it preserves the original nutrients, flavor, and shape of the ingredient. The result: a treat that looks exactly like what it is. Chicken looks like chicken. Salmon looks like salmon. No guessing. No hiding. That’s the UKIUKI standard.
That’s by design. We believe transparency starts with what you can see. If you can recognize the ingredient with your own eyes, you don’t have to trust a label. You just know. That’s why we obsess over the freeze-drying process — it’s the only method that preserves the ingredient in its original form.
Yes. UKIUKI treats are formulated for all breeds and all life stages — from kittens to seniors. They’re also safe for dogs.
Our treats are designed as high-protein snacks and meal toppers, not as a complete diet. For full nutritional guidance, we recommend consulting your veterinarian.
Our products use premium, human-grade ingredients with zero additives. While not certified organic, our standards exceed most conventional pet food brands in ingredient transparency and quality — because we hold every product to one question: “Would I give this to my own cat?”
Each product contains a single protein source. If your cat has known allergies, you can confidently identify every ingredient — because there’s only one. Always check the product label for the specific protein used.
Other products
Beyond freeze-dried nutrition, UKIUKI designs grooming essentials, home accessories, and everyday lifestyle tools. Ultra-soft towels for cats who hate water. Carpet scratchers that double as home décor. Can lids designed to make feeding time joyful. Cat grass kits. Every product solves a real problem, designed around how cats and owners actually live.
The same way we develop our treats — by asking “Would I trust this for my own cat?” We study real behaviors, real problems, and real homes. Every product goes through our in-house R&D and quality control process before it reaches you.
Yes. All UKIUKI products are developed with pet safety as the first priority. We are ISO 9001 certified for quality management and ISO 14001 certified for environmental management. We also hold registered design certificates and patents for key products.
Ordering & Shipping
We currently ship directly within the United States through our website. For Japan, visit us on Rakuten. For Canada and other regions, check our Amazon storefront.
US orders typically arrive within 3–7 business days after processing.
Direct international shipping from our website is expanding. In the meantime, our products are available on Amazon US, Amazon Canada, and Rakuten Japan. We’re working to bring UKIUKI closer to you — wherever you are.
Once your order ships, you’ll receive a tracking number by email. You can use it to follow your package in real time.
Please contact us at [email protected] as soon as possible. We’ll do our best to accommodate changes before the order ships.
Returns & Support
If you’re not satisfied with your order, contact us at “[email protected]” within 14 days of delivery. We’ll make it right. We stand behind every product we make — because we made it ourselves.
Please reach out to us at “[email protected]” with a photo of the damaged item. We’ll arrange a replacement or refund promptly.
Email: [email protected]
Hours: Monday–Friday, 9:00 AM – 6:00 PM KST
We aim to respond within 1 business day.
Quality & Safety
ISO 9001 (Quality Management System) and ISO 14001 (Environmental Management System). We also hold registered design certificates, a registered trademark, and patents for key products. These aren’t just credentials — they’re the infrastructure behind every product we make.
Every ingredient is sourced to human-grade standards. We don’t use by-products, fillers, or artificial additives. Because we manufacture in-house, we control every step — from sourcing to final quality check. If it doesn’t meet our standard, it doesn’t ship.
Because clarity is the highest form of quality. When there’s one ingredient, there’s nothing to hide. You can see it, identify it, and trust it. Multi-ingredient products make labels complicated. We made the choice to make transparency simple.
Yes. Our ISO 14001 certification reflects our commitment to environmental management across our operations. We continuously work to reduce our environmental impact in manufacturing, packaging, and distribution.
